compensation: 14.50 / hour to start and an increase between 3 and 6 months! employment type: full-time
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Do you want to be a part of a life saving organization?
Vitalant (formerly United Blood Services) has proudly served as a leader in the blood banking industry. We are a globally-recognized leader in blood transfusion medicine.
Working at Vitalant is more than a job, it is a chance to be part of something bigger than yourself. If you are inspired to make an impact and are passionate about playing a vital role in our dedicated team, then we encourage you to consider a career at Vitalant.
Our shared mission to save and improve the lives of others is our greatest strength. Every day, we empower others to act on their urge to help. We are inspired by ordinary people doing extraordinary things.
We are looking for a full time receptionist/front desk call center appointment setter to work at both our Reno, Nevada and Carson City office locations. We have 2 openings!
Reno Location: Shift is Hours between 6:30 am and 6:30 pm scheduled 8 hours with off days being Thursday and Sunday.
Flexibility is key and desire to work in an office position on the phone and greeting donors all day.
You can drop off a resume at: 1125 Terminal Way, Reno, NV 89502
Under direct supervision, this position is responsible for achieving goals for recruiting current, lapsed and potential donors, and scheduling them to donate at an in-center location or area blood drive.
DUTIES AND RESPONSIBILITIES:
Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.
Assures quality customer service to all customers.
Maintains good attendance and punctuality per the absence policy.
Performs all duties required of a Donor Outreach Coordinator I.
Supports multiple Blood Centers and/or recruitment for additional blood products through advanced center/product knowledge.
Serves as subject expert for less experienced staff.
Performs basic clerical duties (e.g., back up for administrative assistant, working the front desk).
Provides support to Call Floor Leader as requested.
Assists with training Donor Outreach Coordinators I who are new to the position and/or type of calling (i.e., conversion, platelet, and recognition).
Handles incoming calls from donors; may respond to donor eligibility questions.
Is responsible for specialty calling (e.g. conversion, platelet, and recognition).
Performs all other duties, at the discretion of management, as assigned.
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers