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favorite this post Dedicated, Fast Learner , Office work (Reno) hide this posting unhide

available afternoons
available mornings
available weekdays
available weekends
education completed: less than high school

CHRISTAL FOWLER

Constantly find ways to streamline office operation and jump at opportunities to assist colleagues and management team

● Dedicated office management professional with experience handling a wide range of administrative, technical and executive-support tasks.
● Excel at resolving employer challenges with innovative solutions, systems and process improvements that increase efficiency, customer satisfaction and the bottom line.
● Skilled relationship builder with the proven ability to work with different personality styles.
● Advanced computer skills in MS Office Suite and other applications/systems.

STRENGTHS
● Office Management
● Teambuilding & Supervision
● Staff Development & Training
● Policies & Procedures Manuals
● Report & Document Preparation
● Spreadsheet & Database Creation
● Accounts Payable/Receivable
● Bookkeeping & Payroll
● Records Management
● Meeting & Event Planning
● Inventory Management
● Expense Reduction


PROFESSIONAL EXPERIENCE
One Contact November 2018 to April 2019
Customer Services – Credit Card Reward Program
● Client delight and issue resolution for inbound support calls

Advanced Commission June 2017 to October 2017
VP of Broker Relations
● Worked with Brokers to have agents use our services
● Assisted in underwriting loans

Reno Tahoe Specialties April 2016 to June 2017
Accounting Assistant
● Accounts payable/receivable
● Order and received garments
● Worked one-on-one with customers and sales team
● Assisted and filled in for site manager
● Placed orders via ASI
● Macola software – data entry of orders, invoicing, purchase orders

Accountemps October 2015 to April 2016
Accounting Assistant/ Credit Card Processor Server
● Accounts receivable/payable/work orders/PO’s (American Contractor)
● Credit Card Processing (SAP, Cybersource and Moneris Canada)
● Re-organize position flow and procedures

Intuit October 2015 to April 2016
Office of the President/Client Service Representative
● End-to-end white glove care and resolution for corporate escalations
● Coordinate with teams across Intuit Small Business Payroll for resolution
● Trend identification and report-outs to Leadership
● Quality Control, call and chat monitoring across Small Business Payroll
● American Agent callbacks – sole on-shore support for those not willing to speak with overseas agents
● Assisted Payroll/Activations
● Client delight and issue resolution for inbound support calls
● Agent Council – Real Time Agent Support (KA support model)
● L&D/PG&D Partnership projects
  • it's ok to contact this poster if you are a potential employer or other principal. Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact me with unsolicited services or offers

post id: 6891953961

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