The Shipping & Routing Associate is responsible for having in depth knowledge of the Routing Guides and shipping requirements of all customers and will be dealing with tens to hundreds of orders from when the order is placed until when it ships. The Shipping & Routing Associate is responsible for providing all the necessary information to the shipping department on a timely and proactive basis. This position is also responsible for coordinating communications with the shipping staff within the warehouse and drayage company to set up appointments for incoming container shipments. This person will need excellent phone and email customer service skills and will be dealing directly with customers!
ESSENTIAL DUTIES AND RESPONSIBILITIES
Required to maintain an in depth knowledge and understanding of customer Routing Guides and shipping requirements.
Upload and maintain shipment requirements into our Share-point database for Routing Guides.
Communicate necessary routing information to the shipping department on a timely basis.
Coordinate communication with logistics team and the drayage company to set up appointments for all inbound container shipments.
Download replenishment data and provide the shipping department with Monthly, Weekly and Daily location replenishment information as required.
Execution of Shipping Clerk responsibilities as needed.
QUALIFICATIONS & SKILLS
High School Diploma or GED
3+ years of related experience
Proficient computer skills, including excel
Proficient with Routing Programs
Ability to work independently
Strong written and oral communication skills.
Ability to interact with all levels of the organization in a professional manner.
Job Type: Full-time
Drug test and Background check are also required!
Thanks for looking!
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